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The Market is Competitive...is Your Firm?
Managing Client Expectations to Differentiate Your Services

September Luncheon
WHEN 11:30 a.m. - 12:00 p.m. (registration/networking)
12:00 p.m. - 1:00 p.m. (lunch/presentation)
WHERE The University of Texas Club, President's Room, 6th Floor, 2108 E. Robert Dedman Drive, Austin
For directions to The University of Texas Club, please visit
http://www.utclub.com/Directions_to_the_Club.pdf
EVENT TYPE Luncheon
COST $30.00 members / $40.00 non-members
Late registrations/Walk-ins: Additional $10.00
Seating on a space available basis only!
RSVP

RESERVATION DEADLINE IS WEDNESDAY, September 3rd, 2008

To RSVP, please visit www.acteva.com/go/smpsaustin

If paying by check, please make payable to SMPS and mail to:
Megan Felker
Jaster-Quintanilla
1608 West 6th Street
Austin, Texas 78703

Reservations not cancelled within 24 hours prior to the event will be billed.

EVENT INFO

"But you assured me..." is the common opening lament of unhappy customers whose expectations were mismanaged regarding such things as cost, schedule, scope, or the extent of the benefit they will receive. You, on the other hand, are sure that you never made such assurances. Why do clashes like this occur so often? How can they be avoided?

The SMPS Austin chapter welcomes Ross Mitchel, founder of Implementations, Inc., as speaker for our September luncheon. Ross’ presentation will focus on the root causes and underlying dynamics of mismanaged expectations, as well as the impact that even minor miscommunication can have on your business. You’ll learn how eliminating such events can differentiate you from the competition, and what strategies and techniques to apply for improvement.

EVENT SPONSOR(S)
Counting on Growth on the I-35 Corridor: A Conversation with Counties
August Luncheon
WHEN Friday | August 15, 2008
WHERE Quail Creek Golf Club
San Marcos, Texas
EVENT TYPE Luncheon
COST $40.00 Members / $55 Non-members
RSVP Click here to RSVP
EVENT INFO
The recent rapid growth along the I-35 corridor between Austin and San Antonio has led to a corresponding growth in A/E/C opportunity. Representatives from Bexar, Comal, Hays and Travis counties will join us to discuss upcoming design and construction opportunities funded and planned for facilities and transportation projects. Future bond packages will also be discussed.
EVENT SPONSOR(S)


PANELISTS

Moderator: Amy Madison, Economic Development Director of San Marcos Chamber of Commerce

Bexar County: Joe Aceves, Director of Infrastructure Services

Comal County: Jay Millikin, County Commissioner

Hays County: Jeff Barton, County Commissioner

Travis County: Roger El Khoury, MS, PE, Director of Facilities Management

Meet the Press
June Luncheon
WHEN Tuesday | June 10, 2008
WHERE The University of Texas Club
President's Room
2108 E. Robert Dedman Drive
Austin, TX 78712
MAP
EVENT TYPE Luncheon
COST Member $30.00; Non-Member $40.00
RSVP http://www.acteva.com/booking.cfm?bevaid=159883
EVENT INFO Your company does great things - make sure your clients hear about them! The Austin SMPS chapter welcomes editors and publishers of key media outlets for the A/E/C industry in Central Texas for a panel presentation on how to get your company's story in the news. They will discuss what to do (and not do) when pitching story ideas, deadlines, bylines, and preferred type of information. They will also answer audience questions and stick around after the meeting to get to know attendess one-on-one. Panelists: Eileen Schwartz, Editor, McGraw-Hill's Texas Construction magazine; Colin Pope, Managing Editor, Austin Business Journal; Andrea Exter, Associate Publisher, Texas Architect magazine.
EVENT SPONSOR(S)

A/E/C Bootcamp for Beginners
May Lunch and Learn
WHEN Wednesday | May 21, 2008
WHERE DPR
9606 North MoPac Expressway, Suite 300
Austin, Texas 78759
(512) 345-7699
EVENT TYPE Lunch and Learn
COST Member $5.00; Non-Member $15
RSVP http://www.acteva.com/booking.cfm?bevaid=159219

Seating limited to 15. Lunch may not be available for walk-ins.  Reservations not cancelled 24 hours prior to the event will be billed.

EVENT INFO

What is an RFI? What is schematic design? What is a competitive sealed proposal?

This Lunch & Learn program will focus on A/E/C industry terminology and provide information on the various team members and their roles on a project. Join us and gain an understanding of the design and construction process to perform more effectively as a team member in your firm. This Lunch & Learn is geared toward a non-technical professional with less than 2-3 years in the industry.

SPEAKERS Amy Jones - Principal at O'Connell Robertson

Paulette Rudolph, P.E., LEED AP - Project Manager at Walter P Moore

DOMAIN Domain 6 - Information, Resource and Organization Management
The Human Connection: Bring Your Presentations to Life
May Workshop
WHEN Thursday | May 8, 2008
WHERE STG Architects
4330 S. MoPac Expressway, Suite 100, Austin, Texas 78735
Please do not use the parking garage under the building.
MAP
EVENT TYPE Workshop
COST Member $99; Non-Member $149 (before April 25th)
Member $129; Non-Member $179 (after April 25th)
RSVP http://www.acteva.com/booking.cfm?bevaid=156892
EVENT INFO Freedom. Passion. Confidence.

According to national presentation skills coach Carol Doscher, that's what you need to be your best and sincerely connect with others...and that's when your business grows.

Join the SMPS Austin Chapter for a lively 1/2 day workshop with Carol, President of Graceworks, and Geoff Webb, Vice President of Graceworks. This interactive workshop is different than most technical approaches to public speaking and presenting.  This program will focus on bringing sincerity and life to business interactions and is great for marketers, principals, project managers, and anyone in your firm who is charged with making "human connections" with clients.

EVENT SPONSORS